What is Data Recovery?
How to Avoid Data Disaster?
Every data storage device is bound to fail at some point in time without exception. The best way to overcome or avoid consequences of such unpleasant incidents is to have a back up system in place, where one could backup important data quite regularly. There are tons of options available as far as onsite or offsite data backup solutions are concerned. A quick search about “Data Backup” using Google or any other major search engine can generate good number of leads.
What are the Symptoms / Reasons of a Data Device Failure?
Your data device might be showing some of the symptoms listed below. Or, you might already know what reasons are making the data inaccessible. This can be due to physical damage to the storage device or logical corruption to the file system or operating system preventing device from being accessible by the host operating system or computer BIOS. Below, we have listed many of them.
Clicking sound heard from device
Hard disk drive not spinning up
Electronics controller card is damaged
Smoke was observed / smelled
Device firmware has become corrupt
Hard disk drive components failure
Fire or water damage
Media surface contamination / damage
Inaccessible drives / partitions
Virus attack has corrupted the file system
Accidentally deleted files / directories
Accidental reformatting of partitions
Missing or deleted partitions
Applications are unable to run or load data
Computer won't boot
Computer has blue screen
RAID controller failure
RAID configuration lost
Accidental reconfiguration and initialization of RAID array
Multiple drives failure of a RAID array
RAID partition missing
Water damaged tapes
Broken tapes
Tape backup failures
Overwritten tapes
What are My Data Recovery Options?
Disk Doctors has been a leader in providing data recovery services and software to end users, corporate, and government sectors. So when individuals and enterprise users need a reliable, fast, technologically advanced, and yet affordable data recovery services; they have chosen “Disk Doctors” repeatedly, as our services and success rate has been second to none.
If your device has displayed any of the symptoms listed above, then you may consider any of the following recommendations.
DIY (Do It Yourself):
If one is technically savvy and comfortable in handling the data storage devices, and sure about physical fitness of their data storage device, then they can download demo versions of Disk Doctors’ award winning data recovery software to determine whether the issue could be addressed using a recovery utility before spending money to purchase the software. If this helps, then more power to you.
Note: We do not recommend this solution to most; as we have observed the situations getting out of hand while attempting DIY quite often mostly due to inexperience. And often destroying any chances of future recovery attempts.
Get Professional Help:
If your data is important, then seeking professional help is a must regardless of the condition of data storage media. Professional help includes only well established and reputed data recovery companies with a proven track record.
Taking your disk drive to a computer store for data recovery equates asking a nurse for brain surgery; as 99% of the computer stores’ recovery capabilities are quite limited as data recovery services is not their core business.
How Much Data Recovery Would Cost?
Single Hard Drive: The recovery cost for a single hard disk drive can run a wide range (anything from $350 to $3000 depending upon the nature of problem). It is not possible for us to provide an exact recovery cost without diagnosing the data storage media. The best thing would be bringing or shipping the problem drive to our lab. We will perform a free evaluation of your device and give you an exact dollar quote based on the challenge on hand. The diagnosis process takes 2-6 hours and is performed as soon as we receive the faulty data storage media. So, we prefer to offer free diagnosis (a saving of $150) before we give you a no-obligation firm recovery quote. At that time, you can decide whether to go ahead with the recovery process or decline it. Upon your quote approval, we will try to fix the drive problems, recover the data, and a list of files and directories of recovered data will be emailed to you for verification. The recovery cost is independent of the size of recovered data. No recovery results in zero charge except return shipping.
RAID Array: The minimum recovery cost for a RAID array starts at $1500 for a mirror set. For other RAID types the cost to recover a RAID greatly depends upon the number of disks in the array, RAID array type, individual disk size, number of failed disks in an array, along with many other variables that factor in while determining the cost to recover a failed RAID array system. We strongly recommend getting in touch with one of our certified RAID experts to share the details of your failed RAID array in order to find out a ball park figure. An exact quote can be furnished only after thorough analysis of your failed RAID array in one of our labs.
Tape Backup: There is a non refundable $150 fee for tape analysis applicable towards tape recovery or tape conversion service. Tape recovery cost varies a lot depending upon tape type and nature of the issues with tape backup. An exact recovery quote can be provided only after scanning the tape media.
Why Should I Select Disk Doctors?
At Disk Doctors, rescuing data from hard disk drives, RAID arrays, tapes, CDs, DVDs, and memory sticks / chips etc. is a daily routine. Let’s see what our customers have to say about Disk Doctors?
Testimonials
How to Contact Disk Doctors?
Disk Doctors provide world class customer support for data recovery services. Support options for our services include online case submissions, phone consultation, and live chat services. Familiarizing your data loss situation is quite important; this is why we highly recommend you call our customer services representatives. Our dedicated data recovery services support team is highly trained and will answer your questions in terms you will understand. Our support team is always there to help you in any way that we best can. To make things smoother, we offer a number of contact methods for you to select.
Where Can I send my Device for Evaluation?
Select this option to submit / ship your case to Disk Doctors. Please try to provide as much details as possible, this would help us to examine your case with more information and can be decisive in terms of recovery and also would reduce further unwanted interactions to get right information.
Laptop Data Recovery
Laptops have become popular device for personal computing and their usage is growing at a rapid rate because of their portability, which happens to be their main advantage, however laptops are subjected to a lot of various conditions and abuse.
The tough conditions that laptops must function under make laptops more vulnerable to crashes and data loss when compared to desktops, also the amount of data stored on them is mostly critical which means that the consequences of data loss on laptops are more devastating when compared to desktops.
The data recovery processes for laptops is quite similar to the ones used to desktops.
Our Disk Doctors data recovery lab technicians and engineers are a highly skilled team of trained and experienced in the latest state-of-the-art data recovery techniques with years of successful recoveries experience behind them which is lacking with any other data recovery company.
To recover data from all the above mentioned cases we follow a standardized data recovery process in all our data recovery labs across the globe. Supported Data Loss Situations
Laptop Hard Drive Failures
Clicking Sound
Mishandling of the Laptop due to shock or dropping
Virus Attacks
Human Errors comprising accidental deletion of data
Lost or Missing partitions
Unable to mount or execute data
Corrupt data
Natural Disasters
Platter contamination and damages
Blue Screen Of Death
Supported Brands
Dell
Apple / Mac / iBook
Compaq / HP
IBM / Lenevo
Toshiba
Acer
Sony
Panasonic
Sharp
Others: Alienware, Asus, AST, Fujitsu,
LG, NEC, custom made & All Tablet PCs.
RAID Data Recovery
Home > Server Recovery > RAID Recovery
"Our Sophisticated RAID Recovery Technology Can Restore Hopelessly Damaged RAIDs -- Even After Other So-Called 'Experts' Have Given Up And Thrown In The Towel -- So You Can Quickly Get Back To Doing What You Do Best -- Running Your Business."
At Disk Doctors, we have been rescuing data from failed drives & RAID servers since 1991… and that means you will be served by most reliable and well rounded company equipped with two decades of experience and knowledge base, always ready to tackle complex problems head on.
We have seen everything that could go wrong with any type of RAID Server… and have the remedies to fix the problems… to regain valuable data in record time.
You can rest easy knowing you're dealing with an industry leader that's been routinely rescuing lives… jobs... and entire businesses from devastating data losses.
What Can We Do For You?
When individuals and enterprise users need a reliable, fast, technologically advanced, and yet affordable data recovery solutions; they have chosen “DISK DOCTORS” repeatedly.
Being a manufacture of dozens of highly sophisticated data recovery utilities used successfully by thousands of geeks, techies and data recovery companies around the globe clearly demonstrates our ability to outperform 99% of the data recovery companies and so called experts who rely mostly off the shelf data recovery tools manufactured mostly by us or few others.
Our R&D in this area is the key that keeps our data recovery service department ahead of the curve. We deploy number of secret techniques in our recovery labs developed solely for in-house use to address even those rare problems about which 99% of data recovery companies have no solution, giving us unique advantage over competition.
We can restore RAIDs where others fail with ease… by deploying two decades of data recovery experience… deep knowledge of extremely effective yet highly guarded data recovery techniques… faster than most…. and yet at extremely competitive price.”
We have successfully saved thousands of businesses from complete ruin by restoring their valuable data that they thought was lost forever. We can do same for you. By working with DISK DOCTORS you not only increase your odds of actually getting your data recovered many folds, but also get it done lot faster and yet at unbeatable price.
All RAIDs Are Bound To Crash:
RAID may be considered wrongly as fault tolerant, however is not immune to data loss. The only best way to deal with RAID failure successfully is to call a professional Data Recovery Company with proven track record.
Our RAID Recovery Team at Disk Doctors specializes in data recovery for every available RAID array type in the market including RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, and can handle other non conventional configuration as well.
Regardless of the array size, configuration, operating system or platform, our RAID recovery engineers can recover your data, even if all other means of data retrieval have failed. Disk Doctors always welcome RAID arrays that other data recovery companies have unsuccessfully attempted to recover data from. We receive such challenging RAID recovery cases quite frequently.
Most Common Raid Failures:
Common causes of RAID failures are mentioned below.
RAID controller failure
RAID configuration lost
Accidental reconfiguration
Accidental re initialization of the RAID array
Multiple drives failure
Missing RAID partitions
Reformatted RAID partitions
Virus Damage
RAID Recovery Process:
RAID recovery engineers at Disk Doctors treat every case as a priority. Once the server or drives reach our lab, our engineers will evaluate them thoroughly and find out the specific problems with the failed array.
In the evaluation process, we will determine whether the RAID has logical corruption or drives in the RAID array have suffered physical damage; or is it the combination of both.
In the case of logical corruption, our engineers will make a raw image of each drive onto Disk Doctors' storage media, and then destripe the array using proprietary tools (both software and hardware tools). This process can be repeated several times to improve the results.
In the case of physical drive damage, each drive will be taken to clean room and repaired, then a raw image will be taken, and the destriping process will be carried out on the array drives.
Is DIY a Good Idea in RAID Recovery?
Even when someone is technically savvy but not a professional data recovery engineer, attempting to take a shot at RAID recovery would be disastrous.
We do not recommend DIY in any case of RAID recovery, as quite frequently we have observed situations getting out of hand during DIY RAID recovery attempts to the point where future chances of data recovery become impossible. And in countless cases, DIY has worsened already crashed RAID conditions.
Can Rooky Help save Me Some Money?
Ordinary computer store technicians lack the specialized training, tools and experience required for sensitive RAID recovery operations. Taking your RAID server to a computer store for data recovery equates asking a nurse for brain surgery, as 99% of the computer stores’ recovery capabilities are quite limited.
Failed recovery attempts by rookies will always multiply crashed RAID problems and dramatically increase the future recovery cost.
Always Get Professional Help for RAID Recovery:
If your data is important, then seeking professional from an established and highly regarded data Recovery Company with a proven track record is a must.
Within this industry, Disk Doctors have been rated as one of the best in the field of RAID data recovery and have performed thousands of mission critical recoveries successfully.
We encounter DIY fallout from customers and ordinary computer technicians almost daily; and always been able to salvage the data in most cases.
How Much RAID Data Recovery Would Cost?
We provide free RAID analysis. The recovery fees for crashed RAID arrays start at $1000 for a mirror set of two drives. For other RAID array configurations the recovery cost greatly depends upon the number of disks in the array, the RAID array type, individual disk size, number of failed disks in the array, along with many other variables that factor in while determining the cost to recover a failed RAID array system.
We strongly recommend getting in touch with one of our certified RAID experts to share the details of your failed RAID array in order to get a rough expense estimate for recovery. A firm recovery quote can be furnished only after thorough analysis of your failed RAID array in one of our labs. Emergency services are available 24/7/365 upon request.
Turn Around Time:
Disk Doctors applies all available resources to recover your valuable data as fast as possible. As every situation is different in RAID data recovery, delivery time and recovery cost cannot be determined until the drives / server is evaluated. The free evaluation is started as soon as we get the server or drives. Depending upon the condition and number of drives in a RAID server, evaluation will be done within 2 to 24 hours of receiving the media in most of the cases. A typical RAID data recovery turn-around time, including free evaluation, is usually between 3 and 7 days. Some cases of severe damage may take more time.
We also offer Rush Recovery Service on RAID servers. What that means is our RAID recovery engineers will work 24/7 applying maximum effort to finish the job as soon as possible; in many cases the very same day.
Why Should I Select Disk Doctors?
Our RAID recovery unit’s capabilities are among the top 1% in the market. There are dozens of major manufacturers of RAID controllers; each applies unique algorithms to write / stripe data in different type of RAID configurations. We have a team of engineers who understand these algorithms inside out... have deep understanding of RAID-0,1,5,6 and other non-conventional configurations for that matter… and can easily reconstruct RAID arrays virtually using the member drives of a failed raid… without the help of parent controller cards… using highly advanced tools developed only for in-lab use.
Moreover, we also employ number of Adaptec Certified RAID recovery technician's in our team.
Anytime enterprise users need reliable, fast, technologically advanced, yet affordable RAID recovery services, they have chosen “Disk Doctors” repeatedly, as our services and success rate are second to none. We can almost always rescue your mission critical data from failed RAID arrays when others have thrown in the towel.
At Disk Doctors’ “RAID Recovery Center”, rescuing important data from failed RAID arrays is our sole mission. See for yourself what our customers have to say about Disk Doctors.
Testimonials
Here is a small sample of what some of our client has expressed about Disk Doctors’ RAID recovery services and capabilities.
Thank you for your quick and efficient response to our call after our server had crashed. Disk Doctors were able to quickly respond to our needs and to arrange for an overnight data recovery, even on Christmas Eve. We are very grateful for the quick turn-around time and the full delivery of all critical data as promised. Thanks to you we suffered no data loss and no down time. You and your team went beyond the call of duty to assist us.
Ken Wilson
Attorney at Law”
DB Associates
… Soon after we sent our RAID to Disk Doctors, they got back to us with a very reasonable quote. They told us that it was highly likely they would be able to restore all of our data. We signed the contract with Disk Doctors with confidence because it clearly stated that there is "no charge if the data is not 100% recovered within the period of time stated in the quote". Disk Doctors was able to fulfill their promise and recovered and returned all of our data before their own deadline. Our whole research team was overjoyed to get back on track with our research without spending weeks trying to reconstruct what had been lost.
… Should we need help again for a similar situation, we will choose Disk Doctors. We will highly recommend Disk Doctors to other groups at the University if they need any help for disc drive recovery.
Sincerely,
Deborah M.
The Dynamics Group
Aerospace Engineering Science Department University of Colorado Boulder, CO, 80309
Our company had a series of failures happen all on one particular day. First, the complete drive containing corporate financial information was deleted, as we began to try a simple recovery the second problem arose- the RAID controller began to fail and we lost the logical array. As we were trying to then just make an image of the drive, the drive began to quit on us, at random! We were at a loss of what to do. We contacted Disk Doctors Labs online near 10:30 pm and described the problem to them. They replied soon thereafter - and we arranged to bring our drives in the following day to the Alexandria VA office. The next day we took the drives to their offices and dropped them off. We were told that the assessment was free (and it was). Within 4 hours we had an assessment and quote for the recovery - which included a money back guarantee if we were not satisfied - and no payment due until delivery and our satisfaction. We opted for the "Emergency Service" and were told it could take up to 2 days. It took only 24 hours!
… As the CTO of a corporation I can honestly recommend Disk Doctors Labs Inc. as the place to go for data recovery, if you want timely service, at reasonable rates, done in a professional manner, and with courtesy.
Thank You,
Derek F. / Chief Technology Officer / TCA
How to Contact Disk Doctors for RAID Recovery Help?
For immediate help Call Disk Doctors at 1-800-347-5377 now to speak with our knowledgeable and friendly staff. We are eager to assist you and answer any questions that you may have.
Getting full understanding of your data loss situation is quite important; this is why we highly recommend that you call our customer service representatives and ask for RAID Recovery Experts.
Our RAID recovery support team is highly trained and will answer your questions in terms you will understand. To make things easier for you, we offer a number of contact methods for you to select.
USB Drive Recovery
Home > Data Recovery > USB Drive
USB storage devices are small, lightweight, handy, low cost, rewriteable and removable; they are actually data storage device integrated with a USB interface. They carry several advantages over other portable storage devices; if compared with storage devices like floppy disk, USB Drives are faster, and can store more data, and are considered more dependable than any other storage devices available in market today.
However, they too fail and data loss happens on these USB drives as well, the real problem is due to enormous production of these drives, where major cause for data loss or failure is poor manufacturing and lack of quality control issues.
To recover data from all the below mentioned cases we follow a standardized data recovery process in all our data recovery labs across the globe.
Mac Recovery
Home > Data Recovery > Apple Mac
Apple Mac Data Recovery:
Mac is a series of personal computer designed, developed, manufactured, and marketed by Apple™ which uses its own designed and developed operating system called MAC OS. The original Mac used “Motorola” and “IBM” processors, however recently they have launched their new hardware based on Intel x86 processors. The Mac OS which is used natively on Mac hardware was originally known as “System Software,” the current version of Mac OS is Mac OS X which has been code named like puma, jaguar, panther, tiger and leopard.
Mac OS X saves data using HFS and HFS+ (Extended and Journaled) file system; like all other platforms, Mac users also face data loss, some of the most common causes for data loss which are supported at Disk Doctor Labs have been indicated below.
What are the Symptoms of a Data Device Failure?
Your data device might be displaying any one of the symptoms listed below. This can be due to physical damage to the storage device or logical corruption to the file system or operating system. Below, we have listed many of them.
Mac Machine won't boot
Clicking sound heard from device
Hard disk drive not spinning up
Electronics controller card is damaged
Smoke was observed / smelled
Virus attack has corrupted the file system
Accidentally deleted files / directories
Accidental reformatting of partitions
Missing or deleted partitions
Applications are unable to run or load data
Device firmware has become corrupt
Hard disk drive components failure
Fire or water damage
Inaccessible drives / partitions
What are My Data Recovery Options?
Disk Doctors’ has been serving Mac users as well as printing, graphics design, animation, and entertainment industries that mostly use Mac platforms.
If your device has displayed any of the symptoms listed above, then you may consider any of the following recommendations.
DIY (Do It Yourself):
Although data storage devices in most of the Mac laptops and desktops are not easily accessible, but if one is technically savvy and comfortable in handling the data storage devices, and sure about physical fitness of their data storage device, then they can download demo versions of recovery software to determine whether the issue could be addressed using a recovery utility before spending money to purchase the software. If this helps, then more power to you.
Note: Data storage devices in most Mac machines are not easily accessible; and any attempt trying to get the hard disk drive out may result in unnecessary damage to the machine itself. Therefore, we do not recommend this solution to most; as we have observed the situations getting out of hand while attempting DIY quite often mostly due to inexperience. And often destroying any chances of future recovery attempts.
Get Professional Help:
If your data is vital, then seeking professional help to recover is the only way to go about it. Professional help includes only well established and reputed data recovery companies with a proven track record.
Taking your disk drive to a computer store for data recovery purpose equates asking a nurse for brain surgery; as 99% of the computer stores’ recovery capabilities are quite inadequate as data recovery services is not their core business.
How Much Data Recovery Would Cost?
The recovery cost for a single Mac hard disk drive with HFS or HFS+ can run a wide range (anything from $350 to $3000 depending upon the nature of problem). It may not be possible for us to offer an exact recovery cost without diagnosing the data storage media. The best thing would be bringing or shipping the problem drive to our lab. We will perform a free evaluation of your device and give you an exact dollar quote based on the challenge on hand. The diagnosis process takes 2-6 hours and is performed as soon as we receive the faulty data storage media. So, we prefer to offer free diagnosis (a saving of $150) before we give you a no-obligation firm recovery quote. At that time, you can decide whether to go ahead with the recovery process or decline it. Upon your quote approval, we will try to fix the drive problems, recover the data, and a list of files and directories of recovered data will be emailed to you for verification. The recovery cost is independent of the size of recovered data. No recovery results in zero charge except return shipping.
Why Should I Select Disk Doctors?
When individuals and enterprise users need a dependable, quick, technologically superior, and yet reasonably priced data recovery services; they have chosen “Disk Doctors” repeatedly, as our services and success rate has been second to none.
Rescuing data from Mac hard disk drives, XServe & XSAN RAID arrays, tape backups, CDs, DVDs, and flash memory sticks is a daily routine.
At Disk Doctor Labs, we have the best Mac recovery technicians having thorough technical knowledge on MAC OS, MAC platforms and file systems, thus empowering us to provide the most specialized Mac data recovery services than anyone else in this field. Let’s see what our customers have to say about Disk Doctors?
Testimonials
How to Contact Disk Doctors?
Disk Doctors’ support options include online case submissions, phone consultation, and live chat services. Familiarizing your data loss situation is pretty important; and this is why we highly recommend you to call our customer service representatives. Our dedicated data recovery services support team is highly trained and will answer your questions in terms you will understand. Our support team is always there to help you in the best way that we can. To make Where Can I send my Device for Evaluation?
Select this option to submit / ship your case to Disk Doctors. Please try to provide as much details as possible, this would help us to examine your case with more information and can be decisive in terms of recovery and also would reduce further unwanted interactions to get right information.
Recover Files from Damaged CDs and DVDs
Home > Data Recovery > CD / DVD Recovery
Disk Doctors Labs also specializes in recovery from various CD/DVD formats, the specialization includes recovering files from damaged, scratched
CD/DVD format CD-DA, CD-ROM, CD-WO Mixed Mode CD, multisession CD, also various DVD formats are supported such as DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM
Recovery is possible when TOC (Table of content) file is damaged, primary or secondary volume descriptor is damaged, when disk has physical damages such as: scratch, bubbles, cracks or physically damaged. CD/DVD Data recovery is possible from ISO 9660, Joliet and UDF file systems. Also supports recovery from CD/DVD’s created using software such as Roxio, Nero, CeQuadrat's PacketCD, Sonic Solutions DLA, B's CLiP and others.
To recover data from all the below mentioned cases we follow a standardized data recovery process in all our data recovery labs across the globe.
Recover Files from Damaged CDs and DVDs
Home > Data Recovery > CD / DVD Recovery
Disk Doctors Labs also specializes in recovery from various CD/DVD formats, the specialization includes recovering files from damaged, scratched
CD/DVD format CD-DA, CD-ROM, CD-WO Mixed Mode CD, multisession CD, also various DVD formats are supported such as DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM
Recovery is possible when TOC (Table of content) file is damaged, primary or secondary volume descriptor is damaged, when disk has physical damages such as: scratch, bubbles, cracks or physically damaged. CD/DVD Data recovery is possible from ISO 9660, Joliet and UDF file systems. Also supports recovery from CD/DVD’s created using software such as Roxio, Nero, CeQuadrat's PacketCD, Sonic Solutions DLA, B's CLiP and others.
To recover data from all the below mentioned cases we follow a standardized data recovery process in all our data recovery labs across the globe.
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